Digiaccel Learning Private Limited, a company incorporated under laws of India, having its corporate office at 405, 4th Floor, One by Baani, Vigyan Vihar, Sec 56, Gurgaon, Haryana -122011, India (hereinafter collectively referred to as “Us”, “We””, “Company”” or “Our””) owns, operates and manages a website under the name and style of https://alterainstitute.com and a mobile application under the name and style of “Altera Institute of Management”, “Altera Institute” , or “AIM” (“Platform”). The Company under the name of “Altera Institute of Management”, “Altera Institute”, or “AIM” provides training and learning programs/courses on digital marketing, e-commerce and such related subjects to undergraduates and professionals through the Company’s subject matter experts through the Platform and assist such undergraduates and professionals to learn and upgrade their skills in relation to digital marketing, e-commerce and such related subjects and seek placement opportunities facilitated by the Company (“Services”). For the purpose of this Privacy Policy, wherever the context so requires the term “You”, “you” “Your”, “your”, or “User”, shall mean and include (i) any person who visits, uses or accesses the Platform; or (ii) a student who desires to avail the Services of the Platform. Please note if the User is under 18 years of age, he/she may use or access the Platform and avail the Services on the Platform only with involvement of a parent or a guardian. The Services can be accessed, used and availed through the Platform in accordance to Our terms of use available at https://alterainstitute.com (“Terms of Use”).

This Privacy Policy, inter alia, states the following:

i. The type of information collected from the Users, including Personal Information (as defined below) and Sensitive Personal Data or Information (as defined below) relating to an individual;
ii. The purpose, means and modes of collection, usage, processing, retention and destruction of such information; and
iii. How and to whom We will disclose such information.

This Privacy Policy shall apply to any person who visits, browses, uses or accesses the Platform or use any Services on the Platform. This Privacy Policy is an electronic record in terms of the Information Technology Act, 2000 and rules and regulations made thereunder. Further, this electronic record is generated by a computer system and does not require any physical or digital signatures. Any new features and/or services that are added to Our current service at any point in the future shall also be subject to the terms set out in this policy.

“Personal Information” is defined under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (the “SPI rules” ) and means any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available to a body corporate, is capable of identifying such person. The SPI rules further defines “Sensitive Personal Data or Information”of a person to mean personal information about that person relating to: (i) passwords; (ii) financial information such as bank accounts, credit and debit card details or other payment instrument details; (iii) information received by body corporate under lawful contract or otherwise; (iv) visitor details as provided at the time of registration or thereafter; and (v) call data records. Please note that the information collected by Us from You may constitute ‘personal information’ or ‘sensitive personal data or information’ under the SPI Rules.

In order to have access to all the features, benefits or Services on Our Platform, a User must first create an account on Our Platform. To create an account and avail all the features, benefits or Services on Our Platform, a User is required to provide the following information, which such User recognizes and expressly acknowledges is personal information allowing others, including Us, to identify the User: name, User ID, email address, gender, country, ZIP/postal code, age, phone number, proof of identity and address documents such as Aadhar number, password chosen by the User and such other personal information as required by the Company for the creation of an User account. Other information requested on the account registration page, including the ability to receive promotional offers from Us, is optional. We may, in future, include other optional requests for information from the User to help Us to customize the Platform to deliver personalized information to the User.

By visiting the Platform, You hereby consent and allow Altera Institute and its representatives to contact you (through call, SMS, Whatsapp, email or other digital and electronic means) regarding any new services or offerings, even if your contact number is registered with Customer Preference Register / National Do Not Call Registry or any other such 'do not disturb' registry established by applicable authorities / mobile service providers.

DISCLAIMER- BY USING AND ACCESSING THE PLATFORM AND BY AVAILING THE SERVICES OR BY OTHERWISE GIVING US YOUR INFORMATION, YOU WILL BE DEEMED TO HAVE READ, UNDERSTOOD AND AGREED TO THE PRACTICES AND POLICIES OUTLINED IN THIS PRIVACY POLICY AND AGREE TO BE BOUND BY THE PRIVACY POLICY. YOU HEREBY CONSENT TO OUR COLLECTION, USE AND SHARING, DISCLOSURE OF YOUR INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY. WE RESERVE THE RIGHT TO CHANGE, MODIFY, ADD OR DELETE PORTIONS OF THE TERMS OF THIS PRIVACY POLICY, AT OUR SOLE DISCRETION, AT ANY TIME. IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY AT ANY TIME, DO NOT USE ANY OF THE SERVICES OR GIVE US ANY OF YOUR INFORMATION. IF YOU USE THE SERVICES ON BEHALF OF OR FOR THE BENEFIT OF SOMEONE ELSE, YOU REPRESENT THAT YOU ARE AUTHORIZED BY SUCH INDIVIDUAL TO (I) ACCEPT THIS PRIVACY POLICY ON SUCH INDIVIDUAL’S BEHALF, AND (II) CONSENT ON BEHALF OF SUCH INDIVIDUAL TO OUR COLLECTION, USE AND DISCLOSURE OF SUCH INDIVIDUAL’S INFORMATION. YOU MAY NOTE THAT THIS PRIVACY POLICY IS BASED ON THE APPLICABLE LAWS OF INDIA AND GOOD DATA PRIVACY PRACTICES ADOPTED BY THE COMPANY IN INDIA AND MAY BE FOUND DEFICIENT WITH RESPECT TO CERTAIN PRIVACY LAWS OF SOME OTHER COUNTRIES. BY VISITING THE PLATFORM, YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH THE TERMS CONTAINED HEREIN, PLEASE DO NOT USE OR ACCESS OUR PLATFORM OR AVAIL ANY SERVICES ON THE PLATFORM. BY MERE USE OF THE PLATFORM, YOU EXPRESSLY CONSENT TO OUR USE AND DISCLOSURE OF YOUR PERSONAL INFORMATION IN ACCORDANCE WITH THIS PRIVACY POLICY.

We respect Your need to understand how and why information is being collected, used, disclosed, transferred and stored. Thus, We have developed this policy to familiarize You with Our practices and demonstrate Our commitment to the protection of Your privacy and Your personal information. This Privacy Policy sets out the way in which We process Your information when You visit the Platform or use the Services in accordance with applicable data protection laws. This policy, along with Terms of Use, informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service. We will not use or share your information with anyone except as described in this Privacy Policy. It also describes your selections regarding access, use and correction of your personal information and your rights with respect to your personal information. It also updates you of the process to contact us or supervisory authorities in case you have any grievances. By accessing Our Platform or availing the Services, You agree to be bound by the terms of this policy. It is important that You read this policy together with any other policies that We may provide on specific occasions when We are collecting or processing your personal data, so that You are fully aware of how and why We are using your personal data. This policy supplements the other notices and is not intended to override them.

The information contained on this Platform and the personal information collected by using/ logging in and or accessing this Platform are stored at a secured server. It is stated by the server service provider that they have all the best security practices required for the server. The Platform is owned by Us and is located in India. Hence, We are bound by duty to abide by the laws, including but not limited to, regulations, rules, circulars and notifications governing privacy in India.

We provide this Privacy Policy to inform You of Our policies and procedures regarding collection, storage, and processing and sharing of personal data that We receive from Users of the Platform or those which are stored or accessed by Us at the time of availing the Services or making transactions on the Platform.

With regard to this Privacy Policy, the terms “using” and “processing” information include, without limitation; the use of cookies; and the collection, storage, transfer, evaluation, deletion, disclosure, management, handling, modifying and use of personal data.

This Privacy Policy applies only to personal data that You provide Us via the Platform. We reserve the right to update this Privacy Policy from time to time to reflect any changes to Our Services. We will do this by amending the Privacy Policy on the Platform. The changes will take effect automatically, as soon as they are posted on the Platform.

This Privacy Policy is applicable to all Users of this Platform. By entering the Platform, using the Services, registering with Us or by otherwise giving Us Your information, You will be deemed to have read, understood and agreed to the practices and policies outlined in this Privacy Policy and agree to be bound by the terms hereof. You hereby consent to Us collecting, using and sharing and disclosing Your information as described in this Privacy Policy. We reserve the right to change, modify, add or delete portions of the terms of this Privacy Policy, at Our sole discretion, at any time. If You do not agree with this Privacy Policy at any time, do not use any of the Services, use or access the Platform or give Us any of Your information. Any User that does not agree with any provisions of the Privacy Policy has the option to discontinue the Services provided by Us immediately.

We may process your personal data for, including without limitation, the following purposes:

Providing Our services: We collect the content, communications and other information you provide when you use our Services, including when you enter our Platform, sign up for an account, create or share content and message or communicate with subject matter experts, third party service professionals and/or providers and others. This can include information in or about the content that you provide, such as the account registration details, profile picture, login name, etc. It can also include the use of different activities that we provide on the Platform, such as (i) conducting online tests/assessments/sessions, (ii) discussion groups or forums, (iii) managing, processing and tracking attendance or progress of the training and learning program/course(s) chosen by You, (iv) participation in the online survey to assess User’s satisfaction. Further, the User might be required to upload or post videos, any recording or use web camera in relation to any assessment, exam, online session and/ or job interview(s) the User has participated in among other things, on the Platform as part of the Service itself and We might process your personal data and such content uploaded by you to provide Services so as to facilitate the interaction and transaction of the Users. For example, personal data is processed in order to set up your account, allow You to avail the Services, We process the following personal data: (i) name; (ii) title; (iii) gender; (iv) date of birth; (v) email address; (vi) contact number; (vii) profile/display picture; (viii) login name; (ix) screen name; (x) residence, postal or other physical address; (xi) name(s) of the school/university (including grades and graduation year); (xii) name(s) of the workplace; (xiii) job position/designation (including salary and post qualification experience); (xiv) resume/CV; (xv) IP addresses (xvi) User’s pictures/snapshots and video recordings recorded during interviews/assessments and other information collected passively.

Further, the User might be required to upload or post any additional information/ details along with the resume/ CV in relation to any job interview(s) the User has participated in among other things, on the Platform as part of the Service itself and We might process your personal data and such content uploaded by you to provide Services so as to facilitate the interaction and transaction of the Users. In furtherance of the job interview process and upon your express consent, We might share your details as requested by any third party recruiter(s).

The personal data collected is processed for purposes such as: (i) conducting fair assessments using proctoring module as an anti-cheating measure; (ii) providing assessment reports based on information collected from use of Services; (iii) keeping Users updated with the special offers, announcements, software updates and upgrades, and such other information; (iv) facilitating assistance with regards to our Services; (v) providing customer support and feedback services; (vi) supporting recruitment related inquiries; (vii) providing personalized marketing and Platform content based on the User preference; (viii) meeting legal or contractual obligations, etc.

Customer service: We need to process personal data for this purpose because it enables Us to adequately respond to Users’ questions/ concerns and to verify the correctness of the order for the training and learning program/ course(s) placed by User, and the various recruitment opportunities and assessments opted and participated by the User on the Platform and to ensure the overall quality of the Services availed by a User on the Platform. We also use proctoring module to track if the User stays in full screen mode during the assessment/interviews, and record the snapshots and video recordings of the User wherein we use the User’s web-camera and mic throughout the interview/ assessments to ensure fairness to all other candidates. We will only collect your personal data if we have a valid reason for doing so, for example, to comply with our legal and regulatory obligations; for the performance of our contract with you or to take steps at your request before entering into a contract; for our legitimate interests or those of a third party; or where you have given consent. A legitimate interest is when we have a business or commercial reason to use your information, so long as this is not overridden by your own rights and interests. In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person. Our primary goal in collecting your personal data and other personal information is to provide you a safe, efficient, smooth and customized experience. We also use your personal identifiable information together with other personally non-identifiable information to help us better know our users and to improve the content, Services and functionality of the Platform. The information we learn from you will help us personalize and continually improve your experience at our Platform. We do not voluntarily make this information available to third parties, nor do we use it for any other purpose, except as set out herein.

Marketing: We process Users’ data for marketing purposes. This means that We can contact customers to draw attention to Our services. For this purpose, We process the following personal data: (i) website behaviour; (ii) IP address; (iii) email address; (iv) postal address; (v) phone number; (vi) order information; (vii) location; (viii) and account information.

In addition to the above, We may also use Your personal data for several reasons, including but not limited to; (i) keep You informed of the transaction status; (ii) send You communication in relation to availing of the Services and/or promotional offers via SMS, Whatsapp or any other messaging service; (iii) allow Our customer service to contact You, if necessary; (v) request You for reviews of the Services; (vi) send You verification message(s) or email(s); (vii) validate/authenticate Your account and to prevent any misuse or abuse; (viii) send You important notices and communications regarding Our services availed or changes to the terms and conditions and/or policies; (ix) to send You marketing related communications; (x) to deal with enquiries and complaints raised by You and to troubleshoot problems; (xi) ensure compliance with all applicable laws and to ensure safety of the Platform and all Users; (xii) to prevent fraud, errors and/or any illegal activity on the Platform.

It may be necessary for Us to disclose Your personal data whether by law, legal process and/or by request from public and/or governmental authorities within or outside of your country of residence. We may also disclose Your personal information if We determine that disclosure is necessary or appropriate for the purposes of law enforcement, national security or to prevent or stop any activity We may consider to be, or to pose a risk of being, illegal, unethical or legally actionable.

The Platform provides free demo class(s) of the training and learning courses/ programs structured and offered on the Platform by the Company and its subject matter expert which are freely accessible by all Users and visitors and require no prior registration. Further, the entire training and learning program/ course(s) package and recruitment opportunities on the Platform are accessible upon full payment by Users only after entering their details, username and password. Therefore, We request You to use a safe and secure server to access the Platform to ensure the safety of Your username, password and other information. We do not guarantee the security and/or privacy of any information, which may be available to all Users and visitors of the Platform publicly.

We automatically receive the URL of the site from which anyone visits. We also receive the Internet Protocol (IP) address of each User’s computer (or the proxy server a User used to access the World Wide Web), User’s computer operating system and type of web browser the User is using, email patterns, as well as the name of +User’s ISP. This information is used to analyze overall trends to help Us improve Our Services. The linkage between User’s IP address and User’s personally identifiable information is not shared with or disclosed to third parties. Notwithstanding the above, We may share and/or disclose some of the aggregate findings (not the specific data) in anonymized form (i.e., non-personally identifiable) with advertisers, sponsors, investors, third party recruiters, strategic partners, and others.

Note that We maintain a strict no-spam policy and do not rent, sell, disclose or share personal information belonging to You with other people or non-affiliated companies without Your consent, except to provide promotions or otherwise as specifically provided for in this Privacy Policy.

You agree that in addition to as may be provided in this policy, We may also disclose Your personal information under the following circumstances:

Third party service professionals and/or providers: We engage, retain or might, as per requirement and business needs of the Company, employ, engage, contract with teachers, third party recruiters, payment facilitators, IT support, advertisers, independent contractors, and such other third party service professionals/providers to work on behalf of or with Us, under agreements containing confidentiality obligations and in accordance with law, in relation to the services provided by Us on the Platform. These third party service providers may use Your personal information in assisting Us to communicate with You about Our offers, feedback of Services, assisting in payment facilities, providing customer support, assisting in advertising on the Platform, providing teaching services etc. We may employ third party companies and/or individuals to help improve or facilitate our service, to provide the Service on our behalf, to perform platform-related services, including but not limited to: payment processing, maintenance services, fraud detection services, database management, web analytics, monitoring, and evaluation services. In this event, your information may be shared with such third party companies and/or individuals. Further, We do not authorize such third party service providers to use or disclose your personal information except in connection with providing their services. In case, any third party service professional/ provider(s) asks or requests for any personal data through the Platform or any other third party link/ website, the Company shall not be responsible for such collection of personal data or information.

Compliance with laws and protection of Users: We may release your personal information when the same is required in order to comply with the law, in response to court orders, court summons, judgments, decrees, injunctions, arbitral awards, administrative orders, governmental investigation or orders of any government authority or any other legal process, to establish/exercise Our legal rights or defend against legal claims or in the event We reasonably believe that doing so is legally required or is in your interest to protect Your property or other legal rights or property or rights of others. We may also share your personal information in order to enforce and fully comply with Our terms of service and other Company policies;

Business transfer and mergers: We may transfer Your personal information if the Company, is acquired by or merged with another Company, to the extent permitted by applicable law and/or required under the scheme/arrangement of merger, etc. In such an event We will notify You before Your personal information is transferred/shared with the other entity and hence becomes subject to a different Privacy Policy;

With Your consent: In addition to the aforementioned circumstances, We may share Your personal information with third parties with Your prior consent and/or at Your request.

We may disclose information: as required by law, such as to comply with a subpoena, or similar legal process; to enforce applicable Terms of Use, including investigation of potential violations thereof; when we believe in good faith that the disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, address security or technical issues or respond to a government request; with our trusted service providers who work on our behalf and do not have an independent use of the information we disclose to them and have agreed to and adhered to the rules set forth in this Privacy Policy; to protect against imminent harm to the rights, property or safety of the Platform or our users or the public as required or permitted by law; with third party service providers in order to personalize the Platform or the Services for a better user experience and to perform behavioural analysis.

Non-personal data is data that can never be used to identify an individual. We may collect information regarding customer activities on Our Platform. This aggregated information shall be used by Us in research, analysis, to improve and monitor Our services and for various promotional schemes. Such non-personal data may be shared in aggregated, non-personal form with third party to enhance customer experience, offerings or services.

The Platform uses cookies, and while visiting or using the Platform You accept our use of the cookies. We may place text files in the browser files of Your computer system. A cookie itself does not contain personal information and it will only enable Us to relate Your use of the Platform and Your behaviour on the Platform to information that You have specifically and knowingly provided. The only personal information that a cookie can contain is the information You supply to the cookie. A cookie can’t read data off Your hard disk or read cookie files created by other websites.

We may place both permanent and temporary cookies. A permanent cookie will remain on your web browser until its expiry date, unless deleted prior to such expiry date. However, most cookies are “session cookies” meaning that they automatically get deleted from your computer system at the end of the session. You can refuse cookies by turning them off in Your browser or alternatively You can also set your browser to warn You before accepting any cookies. Therefore, You are always free to decline Our cookies if Your browser permits, however We use certain cookies to authenticate Users on each page after the User logs on to the Platform or accesses any Services. If you, as a casual visitor, have inadvertently browsed any other page of this Platform prior to reading this Privacy Policy, and you do not agree with the manner in which such information is obtained, collected, processed, stored, used, disclosed or retained, merely quitting this browser application should ordinarily clear all temporary cookies installed by Us. All visitors, however, are encouraged to use the “clear cookies” functionality of their browsers to ensure such clearing / deletion, as We cannot guarantee, predict or provide for the behavior of the equipment of all the visitors of the Platform. Note that You are not a casual visitor if you have willingly submitted any personal data or information to Us through any means, including email, post or through the registration process on the Platform. All such visitors will be deemed to be, and will be treated as Users for the purposes of this Privacy Policy, and in which case, this Privacy Policy applies in its entirety to such persons.

The data that cookies collect will be used to process and/or analyse information by third parties to help improve or facilitate Our services, to provide Service on Our behalf, to Platform-related services, including but not limited to; maintenance services; fraud detection services; database management; web analytics; monitoring; and evaluation services. If you have any questions about Our cookie usage, please contact Us at the contact details/information mentioned below.

We respect the exercise of the rights You have in relation to the personal data We process or use. You can request access to or a copy of your personal data collected and processed by Us. You may also request the rectification and removal of personal data or the restriction of the processing of Your personal data. Users have the right to unilaterally change their e-mail and contact preferences at any time by logging into their "Account" on the Platform and changing the account settings. If You have an objection to use of Your data under this policy, please write to Our privacy team at info@alterainstitute.com. To prevent misuse, We will ask You to identify yourself.

We do not control or endorse the content, messages or information placed on the Platform by any User or third party and, therefore, We specifically disclaim any liability with regard to such information and Your participation/ engagement with such Users, third party service professionals and/ or providers and services offered by them and You agree that you waive any claims against Us relating to same, and to the extent such waiver may be ineffective, you agree to release any claims against Us relating to the same.

You are responsible for maintaining the accuracy, truthfulness, correctness and completeness of the information You submit or provide to Us, on the Platform; and shall hold harmless and indemnify the Company from and against all claims arising out of or in relation to the wrongful information posted, provided by You to Us, on the Platform.

If Your personal information changes, You may correct, delete inaccuracies, or amend information by contacting Us on info@alterainstitute.com. If you wish to cancel your account or request that We no longer use your information to provide you Services, contact us on info@alterainstitute.com.

We understand the serious implications of data security and take extensive measures to ensure Your data and information is secured. We take extensive technical, and legal measures to safeguard Your personal data. The Platform uses a reliable SSL certificate to ensure Your personal data is not misused in any manner whatsoever. We use SSL encryption when transmitting certain kinds of information, such as financial services information or payment information.

Our employees and data processors, who have access to, and are associated with the processing of sensitive personal data or information, are obliged to respect the confidentiality of every User’s personal information or sensitive personal data and information. We have put in place procedures and technologies as per good industry practices and in accordance with the applicable laws, to maintain security of all personal data from the point of collection to the point of destruction.

No administrator of the Platform will have knowledge of Your password. It is important for You to protect against unauthorized access to Your password, Your computer and Your mobile phone. Ensure You log off from the Platform when finished. We do not undertake any liability for any unauthorized use of Your account and password. If You suspect any unauthorized use of Your account, you must immediately notify Us by sending an email to info@alterainstitute.com . You shall be liable to indemnify Us due to any loss suffered by Us due to such unauthorized use of Your account and password. Please note that We make all User information accessible to Our employees, agents or partners and third parties only on a need-to-know basis. However, We are not responsible for the confidentiality, security or distribution of Your personal information by Our partners and third parties outside the scope of Our agreement with such partners and third parties.

In case there is any breach of security, We will make all legally required disclosures concerning the breach and the confidentiality, or integrity of Your unencrypted electronically stored "personal data" to You via email or by posting it on Platform without unreasonable delay, in as far as is consistent with any legitimate needs of law enforcement and any measures required to determine the scope of the breach and to safeguard the integrity of data.

We do not sell, transfer or rent your personal information to third parties for their marketing purposes without your explicit consent and we only use your information as described in the Privacy Policy. We view protection of your privacy as a very important community principle. We store and process your personal information on computers located in India that are protected by physical as well as technological security devices. We use third parties to verify and certify our privacy principles. If you object to your information being transferred or used in this way, please do not use this Platform.

Under no circumstances, we rent, trade, transfer or share your personal information that we have collected with any other company for their marketing purposes without your consent. We reserve the right to communicate your personal information to any third party that makes a legally-compliant request for its disclosure. Not withstanding anything contained anywhere in this Privacy Policy; we cannot assure absolute security to your personal data and by entering into or by logging into our Platform, you explicitly agree not to sue us for any data breach.

We ensure that your data and information shall be protected under the provisions of General Data Protection Regulation, Information Technology Act, 2000, Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 along with any amendments made to these acts, rules and regulations.

We do not keep your personal data longer than necessary for the purpose of the processing. This includes, for example, the purposes of satisfying any legal, regulatory, accounting, reporting requirements, to carry out legal work, for the establishment or defence of legal claims. We may aggregate and anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case We may use this information indefinitely without further notice to you

Under certain circumstances, You have rights under applicable data protection laws in relation to Your personal data. It is Our policy to respect Your rights and We will act promptly and in accordance with any applicable law, rule or regulation relating to the processing of Your personal data. Details of Your rights are set out below:

(i) Right to be informed about how personal data is used – You have a right to be informed about how We will use and share Your personal data. This explanation will be provided to You in a concise, transparent, intelligible and easily accessible format and will be written in clear and plain language;

(ii) Right to access personal data – You have a right to obtain confirmation of whether We are processing Your personal data, access to Your personal data and information regarding how Your personal data is being used by Us;

(iii) Right to have inaccurate personal data rectified – You have a right to have any inaccurate or incomplete personal data rectified. If We have disclosed the relevant personal data to any third parties, We will take reasonable steps to inform those third parties of the rectification where possible;
(iv) Right to have personal data erased in certain circumstances – You have a right to request that certain personal data held by Us is erased. This is also known as the ‘right to be forgotten’. This is not a blanket right to require all personal data to be deleted. We will consider each request carefully in accordance with the requirements of any laws relating to the processing of your personal data;
(v) Right to restrict processing of personal data in certain circumstances – You have a right to block the processing of your personal data in certain circumstances. This right arises if You are disputing the accuracy of personal data, if You have raised an objection to processing, if processing of personal data is unlawful and You oppose erasure and request restriction instead or if the personal data is no longer required by Us but You require the personal data to be retained to establish, exercise or defend a legal claim;

(vi) Right to data portability – under certain circumstances, You have the right to request to receive a copy of Your personal data in a commonly used electronic format. This right only applies to personal data that You have provided to Us (for example by completing a form or providing information through the Platform). Information about You which has been gathered by monitoring Your behaviour will also be subject to the right to data portability. The right to data portability only applies if the processing is based on Your consent or if the personal data must be processed for the performance of a contract and the processing is carried out by automated means (i.e. electronically);

(vii) Right to object to processing of personal data in certain circumstances (including where personal data is used for marketing purposes) – You have a right to object to processing being carried out by Us if (a) We are processing personal data based on legitimate interests or for the performance of a task in the public interest (including profiling), (b) if We are using personal data for direct marketing purposes, or (c) if information is being processed for scientific or historical research or statistical purposes. You will be informed that You have a right to object at the point of data collection and the right to object will be explicitly brought to Your attention and be presented clearly and separately from any other information; and

(viii) Right not to be subject to automated decisions where the decision produces a legal effect or a similarly significant effect – You have a right not to be subject to a decision which is based on automated processing where the decision will produce a legal effect or a similarly significant effect on You.

You may exercise any of the above-mentioned rights by sending a request to Us on Our contact information as detailed below. You will not have to pay a fee to access Your personal data (or to exercise any of the other rights).

We may need to request specific information from You to help Us confirm Your identity and ensure Your right to access Your personal data (or to exercise any of Your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact You to ask You for further information in relation to Your request to speed up Our response. However, We may refuse requests that are unreasonably repetitive, require excessive and disproportionate technical effort, risk the privacy of other users/ third parties, may compromise an ongoing investigation, or are of impractical nature.

We try to respond to all legitimate requests within 48 hrs. Occasionally it may take Us longer than 48 hrs if Your request is particularly complex or You have made a number of requests. In this case, We will notify You and keep You updated.

This Privacy Policy shall be governed by the laws of India. The courts and tribunals of New Delhi have exclusive jurisdiction to settle any dispute arising out of or in connection with this Privacy Policy (including any disputes regarding the existence, validity or termination of this Privacy Policy).

If any dispute, controversy or claim arises under, out of, or in relation to this Privacy Policy, including any dispute concerning the formation, construction, interpretation, or breach of this Privacy Policy, then such dispute shall at the first instance be attempted to be resolved through mutual good faith consultations. If the dispute is not resolved in this manner within forty-five (45) days of either party (you or we) sending a notice in this regard to the other party of such dispute, then the dispute shall be resolved by binding arbitration under the provisions of the Arbitration & Conciliation Act 1996, by a sole arbitrator. The seat and venue of the arbitration proceedings shall be New Delhi, India by a sole arbitrator who shall be appointed by the Company and whose decision shall be final and binding upon all the parties.

If you have any question or complaints about the processing of your personal data, write to us at info@alterainstitute.com . Our team will be happy to assist you.

Address: Building 9A, DLF Cyber City, Gurgaon, Haryana 122022
Email: info@alterainstitute.com